Warwickshire Councils sign up to shared self-service platform

14th March 2018

Civica has won a new five-year, £700K contract to provide its OPENRevenues software across North Warwickshire Borough Council and Nuneaton & Bedworth Borough Council as part of a new shared services agreement.

The decision to consolidate both councils’ back office systems will allow the local authorities to work together more closely, to make better use of council resources and increase customer satisfaction by helping more citizens to self-serve online.

As public-sector organisations are increasingly exploring the move to practical, shared service arrangements for both cost saving and resource reasons, use of common systems is a growing factor in their ability to move quickly to a shared model and extract greater operational benefits.

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