Learning to share – why with collective will, direction and agile delivery, shared services can revolutionise government

13th February 2018

How do you allow civil servants to spend less time doing administration, so that they can spend more time delivering vital services to the public? UKCloud’s Cloud Strategist, Bill Mew, explains why it is hoped that shared service centres, date sharing and shared micro-services are part of the answer!

There has been pressure for some time now for government departments to reduce costs and free up resources from back-office functions to provide better front-line services. Central government has long pursued shared service centres as one way of providing such savings and transforming the delivery of back-office functions. The private sector and local authorities typically claim over 20% savings on annual running costs from using shared service centres. They break even on their investment costs in less than five years.

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