Working in partnership with Search, this innovative, ambitious and hugely diverse national organisation is seeking a Head of Business Support to join the Senior Leadership Team.
Based in the Manchester Shared Service Centre this newly created role will enable you to showcase your natural leadership skills and support the Head of Shared Service in delivering strategic objectives, implementing best practice and driving performance across a business which has a turnover in the billions.
Key accountabilities include:
* Demonstrate engaging leadership and embedding a “can do” culture
* Coaching and empowering your teams to take personal ownership service delivery
* Delivering compliance in line with governance and defined standards
* Leading the strategic direction for continuous improvement projects
* Setting and reviewing SLAs in line with cost, quality and control requirements