Contractor Civica takes over council tax, housing benefit and other shared services in east Kent

06th February 2018

Private contractor Civica takes over a shared service that deals with council tax, housing benefit, non-domestic rates, debt recovery and customer services for Thanet, Dover and Canterbury today (February 1).

The three councils have signed contracts with the firm for a period of 7 years plus the option to extend by a further 3 years.

The outsourcing of the East Kent Services (EKS) functions, which looked after those areas for the three councils, is aimed at cutting costs without the need for redundancies.

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